{"id":11,"date":"2026-11-03T17:24:02","date_gmt":"2026-11-03T16:24:02","guid":{"rendered":"https:\/\/custombrothers.es\/?page_id=11"},"modified":"2026-11-03T21:45:07","modified_gmt":"2026-11-03T20:45:07","slug":"envios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/custombrothers.es\/en\/envios-y-devoluciones\/","title":{"rendered":"Shipping &amp; returns"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Shipping<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We prepare every order with the utmost care and ship it in its CUSTOM BROTHERS presentation case within 1 to 3 working days of receiving payment.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Spain (mainland and Balearic Islands):<\/strong> \u20ac6.50 \u00b7 2-4 working days<\/li>\n\n<li><strong>Portugal:<\/strong> \u20ac9.95 \u00b7 3-5 working days<\/li>\n\n<li><strong>France, Italy and Germany:<\/strong> \u20ac12.95 \u00b7 3-6 working days<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We do not currently ship to the Canary Islands, Ceuta or Melilla. You will receive an email with the tracking number when your order ships.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returns<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You have 14 calendar days from receiving your order to return it without giving any reason.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Write to us at <a href=\"mailto:info@custombrothers.es\">info@custombrothers.es<\/a> with your order number and we will give you the return address.<\/li>\n\n<li>Send the product unused, with its tags and in its original case.<\/li>\n\n<li>Return shipping costs are paid by you.<\/li>\n\n<li>Once we receive it and check its condition, we will refund the price and the original shipping costs within 14 days using the same payment method.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">As each piece is a numbered unit, we do not exchange it for another unit of the same model: you can return it and place a new order.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Faulty products<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your order arrives damaged or faulty, write to us with a photo within 14 days and we will cover all costs.<\/p>","protected":false},"excerpt":{"rendered":"<p>Env\u00edos Preparamos cada pedido con el m\u00e1ximo cuidado y lo enviamos en su estuche de presentaci\u00f3n CUSTOM BROTHERS en un plazo de 1 a 3 d\u00edas laborables desde que recibimos el pago. Por ahora no enviamos a Canarias, Ceuta ni Melilla. Recibir\u00e1s un email con el n\u00famero de seguimiento cuando tu pedido salga. Devoluciones Tienes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/custombrothers.es\/en\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/custombrothers.es\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/custombrothers.es\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/custombrothers.es\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/custombrothers.es\/en\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":2,"href":"https:\/\/custombrothers.es\/en\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":154,"href":"https:\/\/custombrothers.es\/en\/wp-json\/wp\/v2\/pages\/11\/revisions\/154"}],"wp:attachment":[{"href":"https:\/\/custombrothers.es\/en\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}